CONTACT US


Shanghai New World Daimaru Department Store


Shop 4D-03, New World Daimaru Department Store, Nanjing East Road, Huangpu District, Shanghai

Wuhan International Plaza store


825 men's wear, 5F, International Plaza, Jiefang Avenue, Wuhan

Other Stores


Luisviaroma :Via Roma, 19/21/r, 50123 Firenze FI
Spazio 38 showroom: Alzaia Naviglio Grande, 38, 20144 Milano MI

Mo-Fr 10:00 - 18:00

Room 309,Block A, No.2337 Gudai RD, Minghang, Shanghai. China

ebiz@825ing.com


MEMBERSHIP SERVICE

If I forget my password, how do I log in again?

If you have forgotten your password, please click the "Forgot your password?" Button at the bottom of the page, enter your email address, you will receive a temporary password, and use it to log in to reset your password to protect the security of your personal information.

How to modify personal information?

You can modify it in “Profile" under "My Account".

How to modify the delivery address?

You can modify the delivery address in the "Your Account" information list.

If you want to consult more other questions?

Our consultation hotline: 4008250028, 24/7 for you.

Contact us by email: SERVICE@825ING.COM.

DELIVERY SERVICE

Can I ship products internationally?

Our global distribution covers more than 150 countries and regions.

How to track orders?

You can view the details about the order, including the order status, in "My Order" under "My Account".

Waiting for confirmation: your order will be officially confirmed after successful payment and confirmation information.

Confirmed: Your order has been confirmed, we will ship it as soon as possible!

PAYMENT AND REFUND

What payment methods are accepted?

We only support paypal payment plan.

What should I do if the payment is not successful?

If online payment is unsuccessful, please contact your bank. For other questions about payment, you can also call our customer service hotline for consultation: 4008250028.

How to refund and return goods?

The product is not used, not washed, the tag is complete, does not affect the secondary sales, we will provide you with 7 days of no reason to return service.We will refund the original payment path for you on the day of receipt.

Answers for your questions

Please email to us If you have any questions about our porducts. We'll respond to you within 24 hours


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